Wrong Party themescience Reading is but the next Or should we say Reading is but the next great adventure but that's not stopping him "I think I got my dates mixed up"
Check whether a displayed status includes its own update time. Check whether automated messages arrived later than the underlying action.
A payment message and an order confirmation may provide different parts of the situation. If the process is interrupted, use existing records to determine whether it completed.
Check whether a required step or included component has been overlooked. Base the report on the documented offer and the actual difference you can describe.