Apple MacBook Pro (16 inch, 2021) Apple M1 Pro 10 CPU 16 GPU 3.2 GHz 16GB RAM 512GB SSD, Space Grey Grade Good lap Refresh Rate: 60Hz Refresh Rate: 60Hz Number of Ports 5 The lid of the laptop does have visible marks & scratching of different types SDR brightness: 500 nits
Check whether a displayed status includes its own update time. Check whether automated messages arrived later than the underlying action.
A payment message and an order confirmation may provide different parts of the situation. If the process is interrupted, use existing records to determine whether it completed.
Check whether a required step or included component has been overlooked. Base the report on the documented offer and the actual difference you can describe.